Privacy Policy

EssToo Creative, LLC ("EssToo Creative," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our services.

1. Information We Collect

A. Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Company name
• Project details or service inquiries
• Billing information

This information may be collected through contact forms (e.g., WPForms), email communications, newsletter sign-ups (via Brevo), service agreements, invoices, and direct correspondence.

B. Transaction Information

If you purchase services or use e-commerce functionality, we may collect billing address and order or service history.

Payment information is processed securely through third-party payment processors. EssToo Creative does not store full credit card numbers.

C. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Pages visited
• Referring URLs
• Date and time of visit

This data may be collected through hosting infrastructure, Cloudflare security services, and analytics tools (including Google Analytics, if enabled).

2. Cookies & Tracking Technologies

Our website may use:

• Essential cookies (site functionality)
• Security cookies (via Cloudflare)
• Analytics cookies (such as Google Analytics, if implemented)
• Marketing or email tracking pixels (via Brevo, if applicable)

Cookies help us improve website functionality, analyze traffic, and protect against malicious activity.

You may disable cookies in your browser settings; however, certain features of the website may not function properly.

3. Third-Party Service Providers

Cloudflare

We use Cloudflare for content delivery, performance optimization, and security. Cloudflare may process IP addresses and technical information to protect the website from malicious activity.

Brevo (Email Communications)

We may use Brevo to manage email communications and newsletters. If you subscribe, your name and email address may be stored within Brevo's systems. You may unsubscribe at any time using the link provided in emails.

Google Analytics (If Enabled)

We may use Google Analytics to collect anonymized traffic data to understand how visitors use our website. Google Analytics collects technical and usage data but does not provide personally identifiable information to us unless voluntarily submitted elsewhere.

Each third-party provider operates under its own privacy policy.

4. How We Use Information

We use collected information to:

• Respond to inquiries
• Provide and manage services
• Process payments
• Communicate about projects
• Deliver newsletters or updates (if subscribed)
• Improve website functionality
• Analyze traffic and performance
• Maintain internal business records
• Comply with legal obligations

We do not sell personal information.

5. Sharing of Information

We may share information with:

• Hosting providers
• Payment processors
• Cloudflare
• Brevo
• Analytics providers
• Advertising platforms (if marketing services are engaged)
• Contractors assisting in delivering services

We may disclose information if required by law or legal process.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfill contractual obligations
• Maintain business and tax records
• Comply with legal requirements
• Resolve disputes

Project files and media retention are governed by our Terms of Service.

7. Data Security

We implement reasonable administrative and technical safeguards to protect personal information, including SSL encryption, Cloudflare security filtering, secure hosting infrastructure, and restricted administrative access.

However, no method of transmission over the internet or electronic storage is completely secure. We do not guarantee absolute security.

8. Photography & Video Media

When providing photography or video services, visual likenesses may be captured. Clients are responsible for securing necessary participant or location releases unless otherwise agreed in writing. Media usage rights are governed by applicable service agreements or our Terms of Service.

9. Marketing & Advertising Services

When managing marketing campaigns, advertising platforms may collect user interaction data. EssToo Creative does not control third-party platform policies. Clients are responsible for ensuring compliance with applicable advertising and marketing laws.

10. Confidential & Regulated Information

EssToo Creative does not knowingly collect classified information. Clients engaging services involving controlled or regulated information (e.g., CUI, ITAR/EAR) must notify EssToo Creative in advance and define any required handling procedures.

11. Your Rights

Depending on your jurisdiction, you may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information (subject to legal obligations)

Requests may be submitted using the contact information below.

12. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

13. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of our website or services constitutes acceptance of the updated policy.

15. Contact Information

EssToo Creative, LLC
Brandon, Florida
[email protected]
https://www.esstoocreative.com